TERMS_OF_SERVICE

These Terms of Service ("Terms") constitute a legally binding agreement between:

By creating an account or using AiTrackr, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy and Cookie Policy.

If you do not agree, you must not use the service. We recommend you download and save a copy of these Terms for your records.

You must be at least 16 years old to use AiTrackr. By accepting these Terms, you confirm you meet this requirement.

AiTrackr is a Software-as-a-Service (SaaS) web application that allows users to:

• Manually track AI tool subscriptions (costs, billing dates, features)
• Automatically track time spent on supported AI tools via a Chrome extension (Pro plan)
• Visualise usage analytics and detect cost-saving opportunities (overlap detection)
• Receive renewal reminder emails

AiTrackr is an independent service and is not affiliated with, endorsed by, or partnered with any AI tool provider, including OpenAI, Anthropic, Google, Microsoft, or any other company whose tools may be tracked.

To use AiTrackr, you must create an account. You agree to:

• Provide accurate, complete, and current registration information
• Maintain the security of your password and not share your account
• Promptly notify us of any unauthorised access at hello@aitrackr.io
• Maintain only one account per person (duplicate accounts may be suspended)

You are responsible for all activity that occurs under your account. We are not liable for any loss resulting from unauthorised use of your account.

All prices are shown in USD and are exclusive of VAT/taxes. If you are subject to VAT in the EU, applicable taxes will be added at checkout as required by Directive 2006/112/EC.

Payment is processed by Stripe. Subscriptions automatically renew unless cancelled before the renewal date. We will send a renewal reminder at least 3 days before charging.

We reserve the right to change prices with at least 30 days' prior written notice by email. Price increases will not affect your current billing period.

Waiver: By starting to use Pro plan features immediately after subscribing, you expressly request that we begin performing the service before the 14-day withdrawal period expires. If you later exercise your right of withdrawal, we are entitled to a pro-rata charge for the service actually provided up to the point of withdrawal.

How to withdraw: Send an unambiguous statement to hello@aitrackr.io or use the model withdrawal form below. We will confirm receipt within 48 hours and process your refund within 14 days via the original payment method.

You may cancel your Pro subscription at any time from Settings → Billing → Manage Billing. Cancellation takes effect at the end of the current billing period — you retain Pro access until then.

Outside the withdrawal window: We do not offer refunds for partial billing periods after the 14-day withdrawal period has expired, unless required by applicable law. We may grant goodwill refunds at our discretion in exceptional circumstances.

If we terminate your account for a breach of these Terms, no refund will be issued for the remaining subscription period.

You agree not to:

• Attempt to reverse engineer, decompile, or extract source code from the service
• Use automated tools (scrapers, bots) to extract data from the service at scale
• Create multiple accounts to circumvent Free plan limits
• Use the service for any unlawful purpose or in violation of any applicable law
• Interfere with or disrupt the integrity or performance of the service
• Attempt to bypass rate limits or security measures
• Impersonate any person or entity, or misrepresent your affiliation

Violation of this section may result in immediate account suspension or termination without notice and without refund.

All rights, title, and interest in the AiTrackr service (including its source code, design, trademarks, and content) are owned by or licensed to AiTrackr. These Terms do not grant you any intellectual property rights in the service.

Your data: You retain full ownership of all data you enter into AiTrackr (subscription records, usage data). You grant us a limited licence to process that data solely for the purpose of providing the service to you.

We aim for high availability but provide the service "as is" without warranty of uninterrupted or error-free operation. Planned maintenance will be announced in advance where practicable.

For consumers in the EU, nothing in these Terms affects your statutory rights under applicable consumer protection law, including rights arising from Directive 2019/770/EU on contracts for the supply of digital content and digital services.

To the maximum extent permitted by applicable law, AiTrackr shall not be liable for:

• Loss of profits, revenue, or business
• Indirect, incidental, consequential, or punitive damages
• Any losses arising from your reliance on the service's recommendations (overlap detection, savings suggestions)

Our total aggregate liability to you for any claim arising out of or relating to these Terms shall not exceed the greater of (a) the total fees you paid us in the 12 months preceding the claim, or (b) €100.

EU consumers: Nothing in this clause limits our liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability that cannot be excluded under mandatory consumer law.

By you: You may delete your account at any time from Settings → Data & Privacy. Your data will be soft-deleted immediately and hard-deleted within 30 days (see Privacy Policy §4).

By us: We may suspend or terminate your account if you breach these Terms, engage in fraudulent activity, or fail to pay applicable fees. We will give you reasonable notice except where immediate termination is required to prevent harm or where prohibited by law.

Upon termination, your right to access the service ceases. Sections 9, 11, 13, and 14 survive termination.

We may update these Terms to reflect changes to the law, our service, or our business. For material changes:

• We will give you at least 30 days' advance notice by email
• You have the right to terminate your account before the changes take effect
• Continued use after the effective date constitutes acceptance

These Terms are governed by the laws of Slovenia, without regard to its conflict-of-law principles.

EU consumers always retain the benefit of the mandatory provisions of the consumer protection laws of their country of residence, regardless of the governing law clause.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver: Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.

Entire Agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and AiTrackr regarding the service.

Language: These Terms are written in English. Where required by local law, a translation will be provided. In case of conflict between a translation and the English version, the English version prevails.